Identification Requirements

Our service is regulated by The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and The London Local Authorities Act 2007 (Section 75) and our clients must meet the identification requirements standard when signing up to our service.

We are legally required to verify the Personal Details of clients.

How do you verify my Identity?

Once you have signed up with us, you will receive an immediate email asking you to supply us with Identification Documents (Photo ID and a Proof of Address).  These will be verified electronically with various official secure trusted sources.   This is not a credit check but it will leave information on your file to show that an identify check has been carried out.   It has no effect on your Credit File.

As soon as you have signed-up with us you will get a Welcome email immediately and you can use your address straight away.  However, until your ID is submitted your account will not be verified and we will be unable provide access to your mail (including online, forwarding or collection)   Therefore, it’s best to get this out of the way as soon as you sign up.

What documentation will I need to provide?

What we need depends on whether you have a personal or a business account with us.     Business accounts will be required to provide us with certain information about their business as well as personal ID for the owners.

Personal & Individual Accounts
  • Photo ID for every person
  • Proof of Residential address for every person
Sole Traders / Partnerships
  • Photo ID for the owner(s) / partners and anyone else named on the account
  • Proof of Residential address or the owner(s) / partners and anyone else named on the account
  • Proof of Trading address (or we can provide you with a ‘working from home disclaimer’ to sign)
Businesses
LTD / PLC / LLC / LLP
  • Photo ID for the Director(s), all Beneficial Shareholders and anyone else named on the account
  • Proof of Residential address of the Director(s), all Beneficial Shareholders and anyone else named on the account
  • Proof of Trading address (or we can provide you with a ‘working from home’ disclaimer to sign)
  • Certificate of Incorporation
  • Proof of Registered Office address
Trust Bodies & Charities
  • Photo ID for the Trustees, Director(s), all Beneficial Shareholders and anyone else named on the account
  • Proof of Residential address of the Trustees, Director(s), all Beneficial Shareholders and anyone else named on the account
  • Proof of Trading address (or we can provide you with a ‘working from home’ disclaimer to sign)
  • Certificate of Incorporation (if applicable)
  • Charities Commission Certificate (if applicable)
  • Proof of Registered Office address (if applicable)

What documentation will you accept?

Below is a list of documents that we will accept.

For Personal ID (Photographic)

  • Driver’s Licence (in date)  (not provisional)
  • Passport (in date)
  • European Union ID Card (front and back)

For Proof of Address (dated within the last 3 months)

  • Bank / Building Society / Credit Card Statement but not electronic statement) (No statements accepted for our SW19 address)
  • Store Card Statement (not accepted for our SW19 address)
  • Council Tax
  • Utility bill (not e-bills/online bills)
  • Telephone bill (landline – not mobile phone bill)
  • Mortgage statement
  • Tenancy or Lease agreement (signed and dated)
  • Certificate of Home Insurance
  • Pension Statement
  • HMRC notice coding
  • Benefits / DWP letters
  • NHS / GP letters

If you are using our Regent Street (W1) office, the identification requirements need all ID to be certified and in colour.

How do I get my ID certified for Regent Street (W1)?

If you sign-up to our Regent Street address, all identification documents submitted to us must be in colour and be certified.  This applies to all clients regardless of where you are located in the world.      Identification documents can be certified by a Professional Teacher, a Bank, Post Office, Solicitor or a Notary Public.

How do I submit my Identification?

We recommend uploading your identification documents to your secure online account.    This is fast, secure and easy.

Alternatively, you can email them to id@prime-secretarial.co.uk at your own discretion, however email is not secure.

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